Friday, June 1, 2012

Ripoff Report | First Citizens Bank - North Carolina | Complaint Review: 527610

Ripoff Report | First Citizens Bank - North Carolina | Complaint Review: 527610:

'via Blog this'I fell more than 30 days behind. On November 18, 2009, I spoke with Mr. Kevin Bryant of their Collections Department. I requested additional time to make my payment. He indicated that they could just "charge off" the final $1800 and send me a 1099 for that amount.
I told him that I would rather continue to make payments but finally agreed to the "charge off."
At two a.m. on Friday the 20th, two repo men came to seize my car - a traumatic event for a couple in their 60s.
Mr. Bryant never once mentioned that repossession was even being considered but I agree that they had the legal right to do so.
At 9 a.m., I called Mr. Bryant and told him that a mistake had been made and my car was confiscated. He said that he had it seized because he had the legal right to do so even though it was never even mentioned that it was being considered.

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