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BBB BUSINESS REVIEW
THIS BUSINESS IS NOT BBB ACCREDITED
Tween Brands Inc (Headquarters)
Find a Location(614) 775-3500View Additional Phone Numbers8323 Walton Pkwy, New Albany, OH 43054-9522customerrelations@tweenbrands.comView Additional Email Addresseshttp://www.shopjustice.comView Additional Web Addresses
BBB Accreditation
Tween Brands Inc is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
0 of 923 Locations are BBB Accredited
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Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Tween Brands Inc's rating include:
- 37 complaints filed against business
Factors that raised Tween Brands Inc's rating include:
- Length of time business has been operating.
- Response to 37 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
37 complaints closed with BBB in last 3 years | 19 closed in last 12 months
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 8 |
| Billing / Collection Issues | 5 |
| Delivery Issues | 15 |
| Problems with Product / Service | 9 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 37 |
Additional Information
topBBB file opened: 03/21/2000Business started: 08/01/1999New Owner Date: 08/23/1999
Contact Information
Primary Contact: Michael Rayden (CEO - Justice)Complaint Contact: Richelle Farmer(Supervisor, Customer)Scott Bracale (President, Agency)Rolando de Aguiar (EVP, Principal Finan)Chris Kaighn (SVP, Stores & Operat)Business Category
Clothing - Retail, Girls Apparel, Boys Clothing & Furnishings - Retail
Products & Services
Children's retailer
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